In London, many local governments are working through the challenges of reduced funding, a diverse society to cater to and increasingly complex problems. Involvement of communities in the functioning of local government is becoming increasingly popular as a means to tackle these.
- Community involvement has many forms such as consultation, co-design, co-production and community powered approach.
- Services have varied levels of complexities and associated regulations.
- This shift requires change in processes and experiences for all the stakeholders in a borough - residents, voluntary and community sector organisations, partner organisations and different council teams
Better Borough is an approach to understand the readiness of a borough for this transition and to enable its adoption in a manner that is valuable and feasible for all. Through a relational and easily incorporated tool it:
- builds trust among council staff to create openness to change
- builds an understanding of relationships between residents, voluntary and community sector organisations, partner organisations and different council teams
- encourages small changes to pave the way for a mindset shift