Opportunity

Retailers: A Crucial Link

Retailers are a crucial point of contact between the upstream and downstream stakeholders of the supply chain. For seamless information exchange within the entire supply chain, they need to be able to effectively continue this chain of communication. Hence, we focused on addressing the unique needs of retailers, along with regulatory compliance.

Why HiFi?

The electronics industry will be expected to adopt the Digital Product Passport framework as early as 2027. Within that, the Hi-Fi audio equipment presents itself with a great opportunity for Digital Product Passports adoption due to the fact that:

1. They are built to last
2. Are very expensive
3. Have a huge second hand market
4. They can be upgraded and repaired

research & insights

We developed certain insights by following an iterative research process.

Lack of Awareness

of the new DPP mandate. However, retailers see value in this standardization

Personalised Service & Customer Retention

are most crucial for retailers. 
DPPs can assist in this, by having information collated in one place

Relieve Consumer Responsibility

by ensuring that retailers register ownership & service history of products, to eliminate any data gap and foster traceability

Additional
Value

needs to be created for retailers to implement a sustainability legislation, as it is not their main focus

Accessing Information

regarding repairability & replacement of components is a lengthy and time consuming process for retailers

Adoption Capacity

of the new service will vary according to their current way of operation

solution

Our solution comprises a strategy to build on Tazaar’s existing product offerings to meet the needs of retailers. We have translated this into a digital platform that addresses value creation through:

Customer Retention

Circularity

Revenue Opportunities

View our prototypehere



As the DPP legislation is in the early stages and is bound to keep evolving, the prototype was designed by taking into consideration certain assumptions. We designed to deliver value to our two key stakeholders: retailers and the planet.  We also speculated an ideal scenario, where the Digital Product Passport framework would be implemented, helping to achieve a circular economy.