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Esha Shah

MA 2024
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About

My core value as a Service Designer lies in making the 2 worlds meet - the worlds of business and design. This convergence is essential for crafting impactful and sustainable solutions that truly address user needs. My approach focuses on practicality and longevity rather than quick fixes, driven by a playful curiosity that fuels continuous learning. By blending empathy with creativity, I aspire to create engaging experiences that foster positive behavior change and connect deeply with people and planet.


I hold a bachelors degree in Industrial Arts and Design Practices from Srishti Institute of Art, Design, and Technology in Bangalore, India, and an MA in Service Design at the Royal College of Art, London. My career spans across diverse industries including education, entertainment, sustainability, and finance. Previously as a Project Manager at Skillmatics in Mumbai, I led projects from concept to execution, delivering solutions that impacted families worldwide. 


My experience in start-ups has honed my skills in cross-functional collaboration, ensuring successful project outcomes, and my diverse background brings in a multifaceted perspective in my design practice.

Final Project

Nest is a peer-led activity program designed to support young people within and beyond the care system. By offering weekly activities that foster personal growth, relationship-building, and life skills, Nest addresses the lack of stability, choice, and mental well-being experienced by care-experienced youth. The program provides a safe, inclusive environment where young people can build resilience, exercise agency, and develop essential skills. With a long-term vision for policy change, Nest aims to become the default support system for all children in care, ensuring no young person is left unsupported as they transition out of care.

WIP project 2022

FINAL PROJECT PROPOSAL