Hello, I’m Fiona Tai a service designer from China. I am currently studying Service Design at Royal College of Art. 

After high school, I started studying psychology at King’s College London. During my undergraduate degree in psychology, the knowledge and theory that I learned inspired me a lot and are reflected in my design. I also completed a placement year at the National Autism Unit (NAU) in the UK, where I was able to understand and use the theory learned in my degree. It was my experience at the NAU which encouraged me to become a service designer. During this placement, I helped patients who suffered from mental illnesses. After a short period of work there, I suddenly realised that there was a great scarcity of provision of psychology aid for the public. As a result, an inspirational idea of designing services to make psychology help much more accessible sprouted, therefore inspiring me to become a service designer.