I am Xiaohan Jin (Ava), and my academic journey began with Digital Media Art. Currently, I am a service designer. My life is filled with keen observations of my surroundings, and I possess a unique ability to identify hidden issues in everyday life. By leveraging the tools of service design, I conduct in-depth analyses to address these problems. My background in Digital Media Art has provided me with a strong foundation in aesthetics and creative expression, which I now seamlessly integrate into my service design work. I believe that service design is not merely a tool for problem-solving but a bridge to enhancing human experiences. My unique perspective enables me to develop innovative solutions that improve people's lives and foster a more connected world.