Hello! I’m Fanghui. As a service designer with transportation design background, I have a great passion for human-centred design and experience innovation. I have undertaken various projects focusing on end-to-end user experiences and service transformation in different sectors. I’m keen on discovering the transformative potential of design and translating user problems into business opportunities to create value for both customer and client. My area of interest lies in: digital transformation, strategic design, transportation innovation, etc.