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Archana Sonavane

MA 2024
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A multidisciplinary Service Designer interested in systems thinking, innovation, and solving complex challenges with empathy and exuberance!

Final Project

Online romance scams targeting older individuals are predicted to have a 75% year-on-year surge, driven by scammers exploiting the needs and vulnerabilities and of the older people online coupled with easy access to sophisticated technologies.


EmTrust is an end-to-end B2B verification and safety service enhancing security on dating sites and social media platforms. By leveraging horizon scanning and cross-platform intelligence, it improves scam prevention, effectively minimising scammers' contact with older users seeking companionship online.

WIP project 2022

FINAL PROJECT PROPOSAL