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Jiahui Xu

MA 2024
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About

Hello, I'm Xena Xu, a dedicated service designer driven by the transformative essence of human-centered design. My commitment lies in crafting holistic experiences that seamlessly blend aesthetics, functionality, strategy, and empathy. Drawing from my background in service design and communication design, I offer a unique perspective focused on understanding user needs and behaviors beyond superficial visuals.


I am deeply passionate about collaboration, finding inspiration in diverse perspectives that enrich my concepts and foster comprehensive understanding. I firmly believe that a strong foundation is essential for innovation to flourish. Through collaborative efforts and innovative thinking, I aim to develop solutions that not only meet user needs, but also inspire positive change and leave a lasting impact. With a keen eye for unravelling complex systems and empathetically navigating user journeys, I endeavor to unlock new possibilities and shape a more inclusive and meaningful future for all.

Final Project

The "R:W" project addresses the issue of overconsumption and unsustainable fashion practices, particularly among millennials who struggle to maintain a sustainable and organized wardrobe. With 1.6 billion items of unworn clothing in UK wardrobes, this project aims to reduce the environmental impact of unused garments while optimizing personal wardrobe management.


"R:W" offers a solution through the creation of personal virtual wardrobes using digital twins, enabled by e-receipts and other user data. The service provides intelligent recommendations for outfit combinations, increases the re-wear rate of less-used clothes, and facilitates the resale of underutilized garments on second-hand marketplaces.


By leveraging AI and integrating data from sources such as location, weather, and schedules, "R:W" promotes sustainable fashion consumption. It empowers users to make the most of their existing wardrobe, fosters collaboration with brands to meet circularity goals, and supports the second-hand market through streamlined resale processes.


The project’s long-term vision is to transform individual fashion consumption behaviors, promote sustainable fashion practices, and contribute to a more environmentally friendly clothing industry. Through strategic partnerships and data-driven insights, "R:W" aims to create a positive impact on both personal and global scales.

WIP project 2022

FINAL PROJECT PROPOSAL