I’m a passionate service designer with a background in Industrial Design and hands-on experience as a hardware product manager. This experience has given me a unique perspective, teaching me how to blend physical products with seamless service experiences, ensuring that every touchpoint is both functional and delightful. I believe that great service design goes beyond enhancing customer experiences and providing value to stakeholders—it has the power to create meaningful social impact.

My goal is to design services that are warm, thoughtful, and genuinely helpful, improving people's lives in tangible ways. I’m excited about the potential to tackle challenging problems, prevent negative outcomes, and break down barriers, all through the design lens. I’m driven by the belief that good design can uplift communities and make the world a little brighter. I’m eager to be part of this inspiring journey！