I drive innovation through human-centered design strategies. As a dedicated user researcher, I work with people to uncover hidden behaviours and needs, guiding organizations to identify the right problems to solve. Collaborating with stakeholders across sectors like Finance, Healthcare, and Education, I have refined my expertise in implementing service design principles to design value-driven interventions.
I aspire to create change by designing meaningful relationships with people, organizations, and our planet.
Over the past five years, women's pregnancy experiences have deteriorated, within the NHS Maternity Sector in the UK. Our project aims to address these challenges by investigating women's health disparities.
Pregnancy is a transformational phase in a woman's life, and a robust support system is crucial. We propose 'Stork', an information delivery tool designed to assist first-time pregnant women who were not born in the UK to navigate the UK's maternity healthcare system. Stork ensures these women are well-informed and confident by providing timely and accurate information. Additionally, it supports midwives by helping them gain visibility into mothers' unique needs thus building stronger, more effective care relationships with expectant mothers.
Approved